Privacy Policy

1. Who We Are

This Privacy Policy applies to the website obraefacil.com and to all forms, contacts, and interactions associated with Obra É Fácil’s services.

The data controller for your personal data is:

IGOR PRIAZHNIKOV, UNIPESSOAL LDA Rua Dr. António José de Almeida, Nº21 2830-341 Barreiro, Portugal Email: geral@obraefacil.com

For any questions related to the protection of your personal data, you may contact us through the email address above.

2. What Personal Data We Collect

We collect the personal data you voluntarily provide to us, namely through the quote request form or other contact forms available on the website:

• Name
• Email address
• Phone number
• Location or address of the property/project
• Project description, estimated budget, and other information submitted in the form

We also automatically collect browsing data through cookies and similar technologies (see our Cookie Policy for more information).

3. How We Use Your Data

Your personal data is processed for the following purposes:

a) Quote requests and commercial contact Data submitted through the quote request form is used to contact you, analyze your request, and prepare a service proposal, based on pre-contractual steps requested by the data subject (Article 6(1)(b) GDPR).

b) Marketing communications If you have given your explicit consent, we may send you information about our services, promotions, or news by email. This processing is based on your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

c) Website and service improvement We use browsing data collected through analytics tools (such as Google Analytics) to understand how our website is used and to improve it. This processing is based on your consent, obtained through the cookie management banner (CookieYes) available on the website. For more details on cookie categories and how to manage your preferences, see our Cookie Policy.

Your data is never used for purposes incompatible with those described above.

4. Sharing Data with Third Parties

We do not sell your personal data to third parties.

We may share your data with service providers who support the operation of our website and business (for example, website hosting, email tools, or traffic analytics), strictly to the extent necessary to provide those services, and always subject to contractual confidentiality and data protection obligations.

We may also disclose your personal data when required by law or by order of a competent public authority.

5. Data Retention Period

We retain your personal data only for as long as strictly necessary for the purposes that led to its collection:

• Quote request data that does not result in a contract: up to 12 months after the last contact, unless you request its deletion earlier.
• Data relating to clients with a signed contract: for the duration of the contract and, after its completion, for the period required by applicable legal obligations, including the warranty period for the work performed (5 years) and tax and accounting obligations.
• Data collected for marketing purposes: until you withdraw your consent.

6. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Restrict the processing of your data
• Object to processing, namely for direct marketing purposes
• Request portability of your data
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal

To exercise any of these rights, contact us at geral@obraefacil.com. We will respond to your request within one month, which period may be extended by a further two months in cases of particular complexity.

You also have the right to lodge a complaint with the competent supervisory authority in Portugal:

Comissão Nacional de Proteção de Dados (CNPD) Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, Portugal geral@cnpd.pt | www.cnpd.pt

7. Data Security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure, including the use of secure data transmission protocols.

No system for transmitting data over the internet is completely secure; while we strive to protect your personal data, we cannot guarantee absolute security.

8. Cookies

This website uses cookies to ensure its proper functioning, improve your browsing experience, and analyze site traffic. For detailed information about the cookies used, their purposes, and how to manage your preferences, please see our Cookie Policy.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable law. We recommend that you review it regularly. The date of the last update is indicated at the top of this page.

10. Contact

For any questions about this Privacy Policy or about the processing of your personal data, contact us:

IGOR PRIAZHNIKOV, UNIPESSOAL LDA Rua Dr. António José de Almeida, Nº21 2830-341 Barreiro, Portugal Email: geral@obraefacil.com

Last updated: June 28, 2026